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Refund & Returns Policy

At Luxury Strides (https://luxurystrides.in/), we aim to ensure complete customer satisfaction. If you are not fully satisfied with your purchase, please review our return and refund policy below.

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Return Eligibility

You can request a return or exchange under the following conditions:

• The product is damaged, defective, or incorrect
• The item must be unused
• It should be in original packaging with all tags intact

⚠️ Important:
An unboxing video is mandatory to claim any return or exchange.
Without a valid unboxing video, requests will not be accepted.

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Return Period

• You must raise a return request within 7 days of delivery
• Requests made after 7 days will not be accepted

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Exchange Policy

• If you receive a damaged or defective product, you may request an exchange instead of a refund
• Our support team will assist you and ensure a smooth replacement process

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Refund Policy

• Refunds are only applicable in cases of damaged, defective, or wrong products
• Once your return is received and inspected, the refund will be processed
• Refunds may take 5–7 business days to reflect in your original payment method

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Non-Returnable Items

• Used or worn products
• Products without original packaging or tags
• Items without an unboxing video proof

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Policy Updates

Luxury Strides reserves the right to update or modify this policy at any time without prior notice. Customers are advised to review this page periodically.

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Thank you for choosing Luxury Strides — where style meets trust. ✨

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